Enable chat license for many agents at once

2 Comments

  • Aaron Elliott
    Comment actions Permalink

    Any bulk license management would be great. Even the ability to assign a license to all agents in a group.

    That way, everything can be managed at a group level, rather than agent. 

    1
  • Dane K
    Comment actions Permalink

    Try doing it for 450 agents.  There must be an API or Bulk way of achieving mass Agent updates.


    Word of caution for any other Enterprise admins out there looking at this as a solution.

    0

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