Inactivating Zendesk provided datasets



  • Chris Bulin

    +1000 for "Ideally, it would be great if the datasets just updated and I did not need to create new ones or migrate data.  If that's not possible, I need a way to inactivate old datasets in my Explore environment to prevent people from creating queries with them."

  • Vincent Dollet

    Hi Hilary, Chris,

    Thanks for reaching out.

    We are actually wrapping up a big project as part of which all prebuilt/default datasets will be updated to the latest version. From that time on, all newly created custom datasets will also be fully managed.

    This change will be rolled-out by the end of June. More information will be sent out to all customers in the next couple of weeks.

    Thanks for your patience,

    Kind regards


  • Chris Bulin

    That sounds fantastic Vincent. Thank you!

  • Joan Ling

    Brilliant news, it's currently very confusing and frustrating.  Looking forward to roll out :)


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