I can't quite figure out the reasons behind it but sometimes emails are sent from our domain, sometimes from support@ourDomain.zendesk.com
I know that , for example, when I changed a password on an account, I recieved an email from the Zendesk address.
When I email in a ticket, replies from the agent are from the proper domain email.
I'd like everything to come from and send to our domain address. How do I make this happen? If I look at the emails in the Email channel I see 2 zendesk.com addresses and one of our own. I even see a gmail address that we'll never use.
Any help would be great.
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