Week over Week % Change for SLA Targets %

4 Comments

  • Jessica Blake
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    Hi Marcel,

    Thanks for reaching out! Due to the complexity of your report, I'd like to take this into a ticket for further investigation.

    Look out for an email from me! 

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  • Jessica Blake
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    Marcel and I were able to figure out how to get this query to work, so I've put together an article for everyone else to get on board! 

    Check out our recipe here: Explore Recipe: Week over week SLA percentage change

    Thanks again for being such an active member of our community Marcel!

    1
  • Marcel Schader
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    Thanks again for your help, @Jessica! :)

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  • Oksana Shvets
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    Hi @Jessica! Thank you for the article!

    I was wondering how do you apply this solution in order to see the percentage change for all the previous weeks (beyond last week and the week before)?

     

     

     

     

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