Sending structured messages proactively when chat widget is opened?

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1 Comments

  • Ramin Shokrizadeh

    Hi Marcus,

    Currently, there is no way to do this in the product since structured messages are tied to bots sending it today. The only workaround I can propose is use the Web SDK to build a custom widget that has the quick reply buttons you want that will send the text you need to the bot to progress it through the flow.

    You can learn more about the Web SDK here: https://api.zopim.com/web-sdk

    Thanks,
    Ramin

     

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