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non-agent to view Explore?

Answered
Darren Taylor

I would like to share our Explore metrics with other business managers around our company. Is it possible to do this without them being agents? I'm aware I can send them in PDF form, however it would be good if they can have access to the dashboard so they can interact with it. 

3 Comments

  • Official comment
    Vincent Dollet
    Zendesk Product Manager

    Hi Darren, thanks for reaching out. We're working on enabling you to share live dashboards via public / password-protected links: Dashboard Sharing with Others. Kind regards, Vincent

  • Darren Taylor

    Ah cool! Ok I'll keep an eye out in Q3.

    Cheers

    0
  • Tilly Martin

    Hello, is there any update on this?

     

    I am aware that Insights is EOL next Feb and it is critical for us to be able to share reports automatically with customers either via email (how we currently do it) or via a secure link or another method.

     

    Thanks, 

    Tilly

    0

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