Populating ticket forms with userdata from Active Directory?

1 Comments

  • Devan - Community Manager
    Comment actions Permalink

    Hello Anders,

    So after looking over what you are requesting it would probably require custom code exceeding the scope of the base software. I've gone ahead and linked a few articles below that breakdown this process in more detail. 

    Zendesk Rest API

    Building Custom Ticket

    If you do need further help though I would suggest reqching out to your Account Manager on the possibility for us to develop custom code for your needs. 

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