Regular (not instant) search doesn't return articles even with direct title keywords


  • Brett - Community Manager
    Comment actions Permalink

    Hey Scott,

    I went to your Help Center and I was able to replicate this on my end as well. If you switch your theme over to the default Copenhagen theme temporarily are you able to search for your article successfully?

    More on changing your live theme here: Changing the live theme of your Help Center

    By switching the theme this will help us narrow down whether or not the issue is code related.

    Keep me posted!


Please sign in to leave a comment.

Powered by Zendesk