Add attributes are not listed in the list of filters when creating reports



  • Brett - Community Manager
    Comment actions Permalink

    Hi Thao,

    User fields can only be reported on for the requester and not the assignee of the ticket, unfortunately. You'd need to look into creating variables within GoodData to pull the data you're looking for. Check out GoodData's documentation for more information: Define Filtered Variables

    Hope this helps!


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