Unable to assign Target to Notification Trigger for an outside support vendor


  • Brett Bowser
    Zendesk Community Team

    Hey Chris,

    After you've created your email target, did you refresh your browser before attempting to create the trigger?

    Additionally, what canned drop-downs are you referring to? Once the Target has been created, it would only show up under the Trigger/Automation actions. This wouldn't show up under Macro's feature if that's what you're looking at on your end.

    If you continue to experience issues let me know and I can create a ticket on your behalf to dig into this further.



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