5 agents and 1 admin cannot login Zendesk through link.
Access Denied error message is prompted “You do not have access to this page. Please contact the account owner of this Zendesk for further help.”
I try few times to clear browsing data in Chrome, disable Global Protect and Unified Agent, same issue of Access Denied is found. Having switched to FireFox, same error is prompted. Please advise whether this is related to MS authentication.
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