Zendesk salesforce 2way sync


  • Dwight Bussman
    Comment actions Permalink

    Hi Thomas,

    Using the current SFDC integration it's possible to create new Contacts in Salesforce when ticket objects are sent over using the top checkbox shown in this screenshot:

    This would work in conjunction with the ticket-sending described in this article.

    Please let me know if this helps to answer your question!


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