Triggers are event-based automations that many organizations use to send notifications and take other actions on tickets. They're one of the most frequently used features of Support.
Have you created any triggers yet? If so, please share what yours does and how you set it up (your "trigger recipe).
If not, tell us what troubles you're having, or ask whatever questions you have about Support triggers.
Check out this comprehensive list of Triggers Resources for everything from videos to user tips about how to set up, use, and troubleshoot your Support triggers.
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