When end user login "This page doesn't exist" is shown


  • Nicole S.
    Zendesk Community Team

    Hi Karen -

    Can you clarify where your end-users are seeing this?

  • Pamela Pledger

    I'm getting this as well when migrated users login to http://{domain}.zendesk.com. 


  • Brett Bowser
    Zendesk Community Team

    Hey Pamela,

    Can you confirm your Help Center is activated for end-users? You can find this option under Guide>Guide Admin>Guide Settings. If this isn't enabled, then your end-users don't have a landing page to navigate to and will receive the error mentioned above.

    Let me know if that doesn't resolve the issue for you.


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