How do we know which temporal filter to tick for filtering a report?

1 Comments

  • Gentry Geissler
    Zendesk team member

    Hi Alexandre,

    Thanks for posting on our community! If you want to set up a time filter in the dashboard from a query filter using Update - Date, the one you want to check is called Ticket Updates Ticket Updated At. I've highlighted it on your screenshot. The name is so long it will often get cut off.

    It is a little confusing by the listed names, and I am sorry for that. 

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