Multiple Tickets from Email with Multiple Support Addresses

2 Comments

  • Brett - Community Manager
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    Hey Harry,

    Great question! I'm not aware of a way to accomplish this natively, however, maybe other users have set up a similar workflow in their own Support account. I'm going to add this to our monthly Community Roundup to help get more eyes on this question.

    Cheers!

    1
  • Marco Chong
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    We have the same requirement and it's preventing us from scaling our Zendesk implementation. Appreciate any help and advice!

    0

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