I'm wondering if it's possible to take an email that is sent to multiple support addresses and make separate tickets for each one, each ticket assigned to a different group. We have each of our groups tied to a different support address. When one email is sent out to multiple teams, only one ticket is created and assigned to only one of the groups.
Does anyone know if there is a good way to do this with the API? I've been digging around and haven't found a good solution. I'm even willing to use 3rd party technologies to get this accomplished.
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