Pending Status Workflow

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1 Comments

  • Brett - Community Manager
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    Hey Tim,

    You may want to take a look at this article as it sounds fairly similar to the pending workflow you're trying to set up: Zendesk on Zendesk: Bump Bump Solve

    If you notice the automation isn't functioning properly, we can certainly take a look for you to determine the cause.

    I hope this helps!

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