Extra ticket access for agent roles

3 Comments

  • Thomas de Silva
    Community Moderator

    Really cool idea!!

    0
  • Sarah Anscombe

    We are in desperate need of this. We want to exclude certain groups.

    We've also noticed that group access means that even unassigned tickets cannot be viewed.

    2
  • Ron de Vries

    We also need this! Great idea! 

    0

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