Extra ticket access for agent roles

3 Comments

  • Thomas de Silva
    Comment actions Permalink

    Really cool idea!!

    0
  • Sarah Anscombe
    Comment actions Permalink

    We are in desperate need of this. We want to exclude certain groups.

    We've also noticed that group access means that even unassigned tickets cannot be viewed.

    2
  • Ron de Vries
    Comment actions Permalink

    We also need this! Great idea! 

    0

Please sign in to leave a comment.

Powered by Zendesk