Apply macro using text or keyboard shortcut

Answered

1 Comments

  • Carsten Falborg - Proventic.dk
    Community Moderator

    Hi Mark

    There isn't any way to assign keyboard shortcuts to macros in Zendesk, you can however avoid using the mouse to click the macro box. Simply hit CTRL-ALT-M which will open the macro box and you can start to type for the macro you need. No need to move your hands away from the keyboard.

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