cc on ticket



  • Matteo
    Zendesk Community Team

    Hello Mitch,

    This is a great feedback, thanks for the suggestion.

    Unfortunately, the user search does not take into consideration the fact that a user might not have an email address, so the user can pop up on search results, regardless.

    I encourage you to post this feedback in the Community feedback section, so that our product managers can evaluate the feedback for future updates.

    Hope this helps!

  • Dan Cooper
    Community Moderator

    I've moved this feedback over to General Product Feedback section for you. Great suggestion!


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