Change Week style attribute
AnsweredIs there a way in Zendesk Insights where I can use a different week style for example instead of the attribute being Week (Mon-Sun) it would be Week (Wed-Tue)?
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Hey Carl,
I double-checked with one of our Insights experts and it looks there's no way to create a custom week attribute. The existing week attributes will be what you're limited to when using Insights.
Let me know if you have any other questions for me.
Cheers!
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Hi Brett!
Is there a way to designate a Sunday-Saturday week in Explore? I'm thinking maybe via a formula? Forgive my ignorance but thank you in advance for your guidance!
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Hey Terri,
No worries at all! My knowledge with Explore is fairly limited so this is a great learning experience for both of us :)
I did some digging on my end and it looks like you can use reordered sets to accomplish what you're looking for. I would recommend taking a look at this article: Explore recipe: Using renamed and ordered sets to change displayed values
I hope this helps!
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I'll review article ASAP and apologize that I didn't find it on my own. Thank you for your patient guidance and help!
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No problem at all Terri! There's a lot of documentation out there so it can be very easy to miss.
Let us know if you have any other questions.
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