I'm building a dashboard in Explore summarizing our weekly customer service activity, and would like to include a snapshot of which agents where out this week and when. I assumed the best way to track this would be to report on the agent_ooo tag, but I'm having a hard time creating a custom metric and finding the correct attribute. I was using the Reporting on tags in Explore as a jumping off point. Any ideas? Is there a widget I could use to help achieve this?
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