We are planning to create a Guide for our end users, however we have two types of end users. On one side we have people providing a service on our platform, and on the other end we have users receiving the service on the platform.
We would like to have two different Guides for these two groups. Can this be done by tailoring / restricting the access for these two groups?
Ideally, we would like to avoid having to set up two different Zendesk accounts, so that our agents can address the tickets of both the providers and the users.
Thank you very much in advance for your help,
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