IVR option for routing to external number

Answered

1 Comments

  • Brett - Community Manager
    Comment actions Permalink

    Hey George,

    There's no IVR option available that will allow a user to enter an external number instead. An Admin on the account would need to set up an external number as the IVR option for a user to call out to as shown in the screenshot below:

    Let me know if you have any other questions.

    Cheers!

    0

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