Disallowed Characters in Markdown

3 Comments

  • Elise Alley
    Comment actions Permalink

    Same issue.  We have code in our response too, but it's just:

    ```
    define('ITSEC_DISABLE_MODULES', true);
    ```

    No opening/closing PHP tags.  Happens when one of my moderators tries to reply who is part of that group and when I do it and I'm an admin.  

    0
  • Phil Mills
    Comment actions Permalink

    Oh, this is weird.

    This doesn't work:

    ```

    <?php

        phpinfo();

    ?>

    ```

     

    However, this does:

    ```

    <?ph

        phpinfo();

    ?>

    ```

     

    And even weirder still, this works:

    ```

    <?php

    ?>

    ```

    0
  • Amie B
    Comment actions Permalink

    Hey Phil,

    The workaround to this would be to use the rich text editor in Zendesk instead of markdown on tickets for formatting. 

    I'd recommend submitting this to Zendesk Support if you haven't already so they can investigate if it's actually a known issue or not for you etc and give you some more insight to it. - support@zendesk.com

    :)

    0

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