Zendesk is hosting a series of training days in San Francisco on December 3, 4, and 5. In this full day track, you'll learn the key features of Zendesk Support including User roles and permissions, Views, Macros, Triggers, Automations, SLAs, Ticket and User fields.

Sessions will consist of presentations, hands-on exercises, breakout groups and teamwork, plus plenty of time for Q&A so that you get your most pressing questions answered. You'll walk away a lot more confident about how you should set up (or clean up) your Zendesk Support.

If you haven't registered yet, you can purchase your tickets here. 

If you're headed to the event, introduce yourself below and tell us what you hope to learn!