Reset Password isn't working
I'm an agent and need to reset my password. When I enter my email address and request a password reset link, no email is received. I've checked our firewall spam filter and no emails have been caught either. I know it's the correct email as I am getting ticket emails from zendesk still, I just can't log into the portal currently.
-
Hello Richard,
I've gone ahead and created a ticket for you, so one of our advocates can assist you with gaining access to your account. You should expect a response from them soon, let us know if there is anything else we can help you with.
Best regards.
-
Hi,
Stuck in the same scenario with an inhouse agent.
What to do?
-
Hello Fredrik Bäckman,
I've gone ahead and created a ticket on your behalf so one of our Advocates can look into this for you. You should expect a response from them shortly, and thanks for your patience regarding this matter.
Best regards.
Please sign in to leave a comment.
3 Comments