It is great that we now have the ability to share a dashboard with non Zendesk users. At the moment, I share scheduled dashboards with non Zendesk users by sending the dashboard to myself and setting up a forward rule in Outlook which isn't ideal.
Using the EAP, I shared a dashboard to a non Zendesk user but had to do so by copying a link, then emailing this link to the non Zendesk user via Outlook which is creating more work than the above workaround. Is there a way to schedule sharing a dashboard with a non Zendesk user?
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