Admin Views from Android (web) shows Unsupported media type

Answered

3 Comments

  • Nicole S.
    Zendesk Community Team

    Hi Svend Koustrup

    This is expected behavior. Account administration tools aren't available for mobile, as the Support UI isn't supported in mobile browsers. 

    0
  • Mitch

    Hmmm that doesn't seem like a great answer. Nor did I expect it. Can you please check and clarify? Are Chromebook not supported? Everything seems to work except a few key pages, and those don't contain a graceful error but the one noted above... Can you reference the client requirements doc?
    Thanks!!

    0
  • Nicole S.
    Zendesk Community Team

    Hi Mitch,

    I can confirm that viewing the agent interface through a mobile browser is not officially supported. You would need to use one of the mobile apps in order to accomplish this.

    For full specs, please refer to Zendesk Support system requirements.

    0

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