Is it possible to modify the summary text that appears as part of article search results?


  • Devan - Community Manager
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    Hello Laura,

    I'm going to try and get more visibility on this question for you by including it in our Community Roundup. Until then, I've included some articles that should help get you started with this custom design if you want to take a crack at it yourself. 

    Customizing your Help Center theme

    Resources for designing your Help Center

    Best regards.

  • Simon Celen
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    Hi Laura,

    Unfortunately there's no easy option to change what is shown for each search result. 

    You could use theme customization to redo the search using the Zendesk API. That would allow you to display the results any way you want but it would be non-trivial work for a developer.


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