7 Comments

  • Brett - Community Manager
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    Hey Tobias,

    I'm going to create a ticket on your behalf so we can look into this issue you're experiencing on your end.

    You'll receive an email shortly stating your ticket has been created.

    Cheers!

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  • Vincent Dollet
    Comment actions Permalink

    Hi Tobias! Thanks for reaching out. That is surprising - can you please confirm if you're still facing that issue?

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  • Tobias Hermanns
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    HI Vincent,

     

    the issue is still persist, you can be in touch with me by E-Mail if you want / Zoom if you want to see it.

    Also possible that you assume into our account, it´s enabled.

     

    Thanks.

     

    /Tobias

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  • Vincent Dollet
    Comment actions Permalink

    Good catch Tobias! I see the ticket that Brett had created for you. We'll investigate

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  • Vincent Dollet
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    We've identified the root cause of the issue & we're working on a fix. I'll revert back here when I have an ETA for the fix to be available in production

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  • Vincent Dollet
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    Hi Tobias, I'm happy to announce that the team has deployed a fix which should address that issue.

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  • Tobias Hermanns
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    Hi Vincent,

     

    yes, I can confirm it´s working now as expected.

     

    Thanks!

     

     

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