4 Comments

  • Ramin Shokrizadeh
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    Hi there Orocube LLC,

    You can search by visitor name in the History section but you cannot search by IP address. 

    -Ramin

     

    0
  • Orocube LLC
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    Will you consider searching by IP too soon? This is a simple feature that will let us track a visitor and also track any spammer.  Also searching by email or phone will be useful.

    0
  • Ramin Shokrizadeh
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    What you are ultimately asking for is a better way to search for visitors and whatever activity they have done. Currently, there are no plans to build this in the current Chat dashboard but we will take this feedback into consideration for future dashboards that we are in the process of building.

    If you need to do this today, the best thing you can do is export your chat history into a CSV and filter in Excel/Google Sheets to find the data you are looking for. Look at the session_ip column in the CSV file.

    1
  • Orocube LLC
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    You are correct. 

    0

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