Provide list of linked articles when archiving or deleting an article

2 Comments

  • Stassa Miller
    Comment actions Permalink

    Yes Melanie Chow that would be awesome.

    Why needed?

    To reduce man-hours searching for related articles.  If an article is deleted we will know which linked articles also need reviewing for updates or deletion.  Also, Better information real-time for agents and clients

    Negative impact?

    Guide admin has no log to determine what is linked or deleted.  Clients and agents won't have real-time information. Admin productivity out the window. 

    0
  • Melody Quinn
    Comment actions Permalink

    I agree! Some kind of functionality that lists all of the links created in the site would be a huge help. 

    0

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