1 Comments

  • Sudeshna Basu
    Comment actions Permalink

    Hello Hege,
    Thanks for your feedback. 

    We are aware that it would be valuable to provide an option of a time interval, as you have indicated. So this is something we will consider for the future roadmap.

    In the meanwhile, you can use the Tickets tab in the Explore Support dashboard that is available out-of-the-box in your dashboard library page and select the filters to choose the appropriate time range. This data is however refreshed every hour.

    More information is available here - https://support.zendesk.com/hc/en-us/articles/360022367893-Overview-of-the-Zendesk-Support-dashboard

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