Issue With Wordpress Zendesk Integration

2 Comments

  • Brett - Community Manager
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    Hey Mamta,

    Can you confirm whether or not you have Chat integrated with Support on your account? Or are you using a standalone Chat product? If you're using an integrated chat experience with Support, you'll want to instead copy the widget code snippet and embed it into your Wordpress theme instead. More information in embedding the web-widget here: Using Web Widget to embed customer service in your website

    Let me know if you continue to experience issues on your end.

    Thanks!

    0
  • Daniel Bradford
    Comment actions Permalink

    Hi Mamta,

    Are you still getting the error? I've tried visiting your page but it looks okay to me. If you are getting the error, can you please tell me what version of Windows you're using as well as which browser/version?

    Regards

    0

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