I want to pass my customer id to the chat
AnsweredHello, i have saved the customer's UUID in some cookies and localstorage, id like to pass this id to zendesk to let me know immediatley how to search him. Is that possible?
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Hi Pietro,
You can pass an external ID value that could be the customer's ID when you authenticate the visitor:
https://support.zendesk.com/hc/en-us/articles/360022185594
If you don't want to authenticate the visitor, you can also choose to send the ID as a tag using the widget Javascript API.
-Ramin
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