Including agent photo, brand name and brand url in brand signature

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1 Comments

  • Devan - Community Manager
    Comment actions Permalink

    Hello Junhyuk Hong,

    I would try the following using Liquid Markup in your notification. This will allow separate text for each brand.

    {% assign name = {{ticket.brand.name}} %} 
    {% case name %} 
    {% when 'Willow Farm' %} 
    This is Willow Farm
    {% when 'Willow Farm2' %} 
    This is Willow Farm2
    {% else %}
    Anything else goes here
    {% endcase %}

    Best regards.

    0

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