3 Comments

  • Official comment
    Dean Kenny
    Comment actions Permalink

    Hi Vitalii,

    Thanks for this suggestion!

    I'd like to learn more about your use-case here. 

    Can you give me more information on what you're looking to do with the visitor path of the offline messages? 

    Thanks,

    Dean

  • Vitalii Ohurtsov
    Comment actions Permalink

    Hi, Dean.

    We use zopim(zendesk) chats on several domains and when i get chats info via API I have

    - at first determine domain of source site

    - at second if visitor came to our site from google advert, I need to get utm-parameters

    So in Suport Chats I use webpath to get this data, but in Offline Message webpath key in json respose is absent.

     

    Thanks.

    0
  • Dean Kenny
    Comment actions Permalink

    Hi Vitalii,

    Thanks for confirming. I can see your use case here. I will relay the feedback to the team.

    Cheers,

    Dean

    0

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