Slack Integration for Gather?

4 Comments

  • Jason K

    Sara, I ended up just using the email integration with Slack. I took the unique email generated by the integration and then created a user in our community that followed all of our categories. Anytime there is a post, the 'user' gets an email and it sends it straight on through to the Slack channel.

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  • Brett - Community Manager
    Zendesk Community Team

    @jason thanks for sharing your workflow!

    @Sara I also wanted to point you towards this following tip created by one of our Community Moderators: Notify Slack when a new post has been added to a community topic (using Zapier)

    Thanks for sharing this feedback with us!

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  • Rona Yang

    What about the opposite? We have some great posts and ideas in slack internally that I'd like to be able to automatically forward as a new community post - has anyone tried setting that up? 

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  • Nicole S. - Community Manager
    Zendesk Community Team

    HI Rona - it doesn't sound like anyone has done this yet, but if you figure it out, please come back and let us know. I'm sure there are others who would also like to be able to do it. 

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