Please stop with all the top right corner announcements

Answered

7 Comments

  • Christina Libs
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    Hi Matthew -

    I'm sorry messages are sending so often! We don't intend to over-message you in this way, so we appreciate you reaching out to share your experience. We are reviewing our campaign frequency settings now. You should see a decrease in messages shortly. If you experience too many more messages in the days to come, please submit a ticket and we will investigate if there are other issues at play here. 

    Thanks again,

    Christina

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  • Jeremy Heath
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    Defiantly this,

    I get no end of them, and if i refresh the browser etc i get them again.

    I think mine come back because i use firefox and i have restricted cookies

    Ill sometimes get 5 stacked on top of each other..

     

    very irritating

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  • Christina Libs
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    Hi Jeremy - we're sorry about this. Similar to my message above for Matthew, this frequency is not intended. As we review our frequency settings, we're also encouraging folks to submit a ticket with details of your browser, account, screenshots of campaigns, and approximate frequency so we can troubleshoot any underlying technical issues.

    5 stacked on top of each other is specifically curious - that is unintended behavior we'll want to track down any additional incidents.

    Thanks for sharing here in the Community. I'll remain on this thread to gather additional feedback.

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  • Jeremy Heath
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    OK ill try to get a screenshot the next time it happens

     

    It is often the same message on each one, like it hasn't registered I've closed it already

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  • Jeremy Heath
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    Its been a few days since i have seen one but this is a rough idea.

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  • Jeremy Heath
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    They pile up like that sometimes

    I had 5 in total across 3 Tabs, I often have several Zen tabs open at once

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  • Jeremy Heath
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    Small update

    This is still happening, I had 2 today piled on each other about the AMA on Wed

    Not dissimilar to the image above

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