Post due to recommendation in a ticket I recently opened up.
Thew (new) Advanced Search looks great but lacks in one thing - Download CSV. If the Advanced Search output is more than 100 results, the Download CSV only downloads 100, or the last chunk of data.
Response from Zendesk Customer Advocate:
"For the exports this is expected behavior with the recent changes to our search API endpoint that the advanced search app uses. The reason it is doing it this way is due to the filtering in advanced search so it it starting from the end instead of the beginning. This API returns 100 results a page, so for you 122 results that exports as 22 is because page 1 holds 1-100 and page 2 holds 101-122 which is what you're getting, if you swap your sorting to get the results in the opposite order then you should get 1-100 in your export. "
I don't think this is the correct design. I don't expect any service allowing me to export data, to differ from the output in the web UI.
Happy New Year!
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