End-user are getting Access Denied Error on logging


  • Devan - Community Manager
    Comment actions Permalink

    Hello Bikramjit Singh,

    Not an uncommon issue that can arise but one that is easy to fix. The error is likely being caused by permission not being set up or granted to your end-users, which would block them from access. I've gone ahead and added a link below that explains how to grant End-user permissions on your account.

    Understanding Zendesk Support user roles

    Best regards. 


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