I have an online training platform so that my customers can learn more about my products, supplementing my knowledge-base in Zendesk Guide. I will be creating articles in Guide that will contain links to the content on the new platform and I want my users to have a seamless experience and not have to log in again. If the user goes directly to the new platform then they should be redirected back to Zendesk for authentication. I need to restrict access to that training to users with a Zendesk account. The platform supports SAML 2.0, OAuth 2.0, and Token-base authentication.
There has to be a way to use all the work that I have done setting up my Zendesk database to authenticate my users to the new platform. Please tell me there is a solution for this.
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