I work for a SaaS company that offers our service with a Recurring Revenue portion tied to it, about 60% of our revenue is recurring, and 40% is transactional (one time). I am wondering how I can go about recording the value of this deal in your CRM? Currently, we are recording the value of the deal as what we would take in for one month, and not including any transactional income. This, however, makes sales forecasting and planning hard.
We are currently using Zendesk Sell Professional.
Any advice or suggestions would be welcomed.
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