Agent Online and Invisible Duration - Explore

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1 Comments

  • Brett - Community Manager
    Comment actions Permalink

    Hey Carl,

    Session-based metrics are not available in Explore at this time, however, our Explore team is looking into adding additional Chat/Talk metrics available in the future.

    You can find a full list of available metrics here: Metrics and attributes for Zendesk Chat

    Let me know if you have any other questions!

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