RE: Zendesk Support ticket 5169964



  • Trent Mendez

    Hi Christopher Rehn,

    Thanks for checking in!

    I've taken a look at your ticket, and it appears that you've solved it out. If there are any remaining questions around this matter, please reach back out through the ticket to continue the conversation.

    Thank you again!

  • Christopher Rehn

    Hi! They referred me here since they were unable to assist me in my questions regarding the above mentioned ticket. The issue is not solved, but that point of contact is unable to help me

  • Brett Bowser
    Zendesk Community Team

    Hey Chris,

    Thanks for jumping in here! It looks like there's been some miscommunication on what questions we'd be able to answer and it looks like you need assistance troubleshooting one of your tickets in your account.

    I'm reaching out internally to see if we can get this escalated for you and I do apologize for any confusion this has caused.

    I'll keep you posted as much as I can here :) 

    Thanks again for bringing this to our attention!


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