Article Body Templates

7 Comments

  • Nicole - Community Manager
    Comment actions Permalink

    Thank you for sharing your feedback, Grant.

    0
  • Dan Cooper
    Comment actions Permalink

    This is something that is available via the Knowledge Capture app, it would be cool if this was something that was available as part of a drop-down in the article editor to select from those same templates to pre-populate the same options. Then it could also potentially count towards Knowledge Capture metrics as well. 

    0
  • Lesley Heizman
    Comment actions Permalink

    I  would also love to have this available in the Guide area-it's nice to have it as part of the Knowledge Capture app too but would be nice if you could pick the same template and add it as an article in Guide! 

    0
  • Nicole - Community Manager
    Comment actions Permalink

    Thanks for posting your feedback, Lesley.

    0
  • Karen Stephen
    Comment actions Permalink

    We also would love to have this functionality!

    0
  • Nicole - Community Manager
    Comment actions Permalink

    Thank you for sharing, Karen. 

    0
  • Bakk László
    Comment actions Permalink

    I'm just getting familiarize with Zendesk and I'm surprised it's not a core functionality.

    Edit: I have found it under macros.

    0

Please sign in to leave a comment.

Powered by Zendesk