How can I make metric and attribute show as "YYYY MMM"

3 Comments

  • Chris Stock
    Community Moderator

    Hi Irene, another thing you could try is just using the 'Ticket Created - Date' attribute (instead of year and month). You can then change the format of the date by going to Chart Configuration > Date display format and entering YYYY MMM in the 'Custom' field.

     

    1
  • Rob Stack
    Zendesk Documentation Team

    Hi Irene Yung

    I'm wondering if you could use this recipe to join the two attributes you need into one custom attribute.

    https://support.zendesk.com/hc/en-us/articles/360022298254

    I hope this helps!

    0
  • Irene Yung

    Both are very useful! Thanks for sharing!!

    0

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