Help needed on the help center language issue
AnsweredHi , i am unable to find out why the help center page there have some words that are unable to change to the language when i choose. is that an issue with the coding ?
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Hey Cy,
If your code have Zendesk component like :
<a href="{{url}}" title="See More"> {{t 'see_more'}} </a> // for hompage button
and
{{link 'new_request' class='submit-a-request'}} //for header link
then your button should be changed in the other languages.
but if you wrote hard coded text like:
<a href="{{url}}" title="See all Articles"> See all Articles </a>
and
<a href="{{url}}" title="Send us a Ticket"> Send us a Ticket </a>
then you need to create the DC for the hard coded text and then your text would be the change in another language.
Please read this article, it will help you for-
How can you create the DC and how to add on the template?
https://support.zendesk.com/hc/en-us/articles/203663356-Providing-multiple-language-support-with-dynamic-content-Professional-and-Enterprise-
also this one.
https://support.zendesk.com/hc/en-us/articles/203661426-Changing-your-Help-Center-design-based-on-your-end-user-s-language-Guide-Professional-and-Enterprise-
Let me know if any confusion or issue :)
Thank You
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I am unable to put the dc placeholder , my help center is using the chinese (HK version) on the dc i can only choose from chinese(CN or TW)
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This is the coding to this <a href="{{url}}" title="See all Articles"> See all Articles </a>
I am unable to put the dc placeholder , my help center is using the chinese (HK version) on the dc i can only choose from chinese(CN or TW)
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